BMC CBHC Campus Map
BMC CBHC is part of a network of CBHCs across
Massachusetts that offer immediate and confidential
care for mental health and substance use needs.
Lead agency: Boston Medical Center
Partners: Bay Cove Human Services
We serve:
All youth, adults, and families in Boston (Allston,
Brighton, Dorchester, Hyde Park, Jamaica Plain,
Mattapan, North End, Roslindale, Roxbury, South
Boston, South End, and West Roxbury) and Brookline.
Our team includes:
Psychiatrists
Therapists
Master’s level crisis clinicians
Nurse practitioners
Registered nurses
Medical assistants
Case managers
Family partners
Resource specialists
Certified peer specialists
Mental health workers
Recovery coaches
We have staff that speak multiple languages and
access to interpreter services, including ASL.
We offer evaluations and follow-up in-person and
via telehealth.
BMC.org/CBHC
24/7 Crisis Hotline
1.800.981.4357
[email protected]
“Your one-stop shop for crisis,
mental health, and substance
use disorder services and
treatment.”
CRISIS HOTLINE
1-800-981-HELP
4357
“We are committed to providing
services that are accessible,
comprehensive, culturally
competent, and respectful to the
dignity of the individuals
we serve.”
BMC CBHC
Boston Medical Center’s
Community Behavioral Health Center
In need of urgent crisis evaluation for
mental health or substance use?
Skip the ER! Call BEST 1.800.981.4357!
Call our toll-free Crisis Hotline at
1.800.981.4357 and speak to a live Master’s
level clinician 24/7/365.
When you call, we will ask you basic
demographic information and details about
the current crisis.
We serve all ages.
All insurances accepted, including
uninsured/no insurance.
MCI Services:
24/7 MCI hotline
24/7 MCI on-site/mobile evaluation
Same-day crisis evaluation and intervention
Brief follow-up
Referral to behavioral health and
substance use services
Referral to behavioral health
treatment settings, including
Community Crisis Stabilization (CCS)
Connection to Certified Peer
Specialists and Family Partners
Looking for help with
mental health or substance use?
Call 617.414.5470!
Walk-ins accepted.
No appointment needed!
MassHealth insurances are accepted*
*Excluding MassHealth Limited
CBHC Clinical Services:
Same-day urgent behavioral health
assessment/evaluation
Same-day urgent access to treatment
Timely follow-up appointments
Outpatient treatment for mental health and
addictions
Medication assisted treatment (MAT)
Psychopharmacology
Individual/family/group therapy
Care coordination and case management
Recovery and peer support services
The CCS is a staff- secured and safe treatment
program that provides short-term crisis
intervention for individuals with mental health
needs and co-occurring disorder over a 5-day stay.
Adult CCS Services:
Referrals can be made 24/7/365
Group therapy
Medication management by Licensed
Prescribers
Crisis intervention
Future crisis prevention planning
Discharge planning
Community care coordination
MOBILE CRISIS INTERVENTION (MCI)
1.800.981.4357
CBHC CLINICAL SERVICES
617.414.5470
BEST MCI URGENT CARE CENTER
85 East Newton Street
Boston, MA 02118
Hours: 24/7/365
24/7 Hotline: 1.800.981.4357
ADULT CBHC
850 Harrison Avenue
Boston, MA 02118
Dowling Building, 7th floor
YOUTH CBHC
85 East Newton Street
Boston, MA 02118
Walk-In Hours:
Weekdays: 8 a.m. – 8 p.m.
Weekends: 9 a.m. – 5 p.m.
617.414.5470
COMMUNITY CRISIS STABILIZATION
(CCS)